Current production time is 1-2 Weeks + Shipping
Artsn (ar·ti·san) Handmade

Questions and Answers

Everything you might have questions about regarding our products, shipping, and custom ordering. If you don’t see your question on here please feel free to contact us and we will get back to you at our earliest convenience.

Our turnaround time is currently 3-4 weeks from the order date. We also offer rush, 1-2 week turnaround, which is an additional $20.

Each sign varies, but on average our 24″ size weighs 6lbs, our 18″ size 3lbs, and 12″ size 2 lbs.

The type of wood depends on the product you order. For the most part we use 1/2″ Baltic Birch wood, for painted pieces we use 1/2″ MDF, we also use maple wood for other pieces.

Every sign comes with a sawtooth hanger taped onto the back for customers to attach. to attach: lay the sign face down on a blanket or soft surface. The hanger should be installed centered left-to-right on the top, a little down from the edge of the sign. The sawtooth hanger has one serrated edge which should be face down. Use a hammer to tap the nails sawtooth hanger in place.

Yes! As long as it is not over 25 letters. We can do dates, or a quote. Just type it into the text box how you would like it written. (i.e. Last name in the first text box and date in the second text box.

No problem! Just enter both middle names in the ‘middle name’ text box when checking out. Make sure you type it exactly how you would like it on the sign. (i.e. dash or space between the two names)

YES! the stain and paint used is indoor/outdoor.

Because everything is custom and made to order we do not accept returns. If you place an order, and for some reason need to cancel you have 24 hrs to contact us to do so. If your product shows up damaged or not as you expected please contact us so we can assist in rectifying the issue.

We ship only within the US. The reason we don’t ship internationally is due to the cost along with customs. We wish we could get our products to anyone and everyone we can. Our 24″ weighs about 6 pounds each and the boxes are very large. To ship outside the US is $60 and up. On top of that, there is no control over any additional fees such as customs. If you are willing to pay the extra costs please contact us and we can possibly work something out.

If you send me a picture of your room I am happy to help and give my opinion on stain and color choices. This would need to be done prior to ordering, all details are final upon ordering. You can check out our Instagram to for more inspiration as well!

You will receive an email including tracking number when your order is on it’s way.

After purchasing no changes can be made. With everything we make being custom we need all the information upfront in order to stay organized and proficient.

Payments are accepted via major credit cards or paypal.

We love teaming up with influencers and other businesses!  Feel free to reach out to us via email at

We do!  We offer electronic gift cards only. These e-gift cards are perfect for a last-minute gift or if you are not sure which item or color to send to a loved one or friend. During the ordering process, you will be asked to enter one email address. Please enter your email address. The e-gift card along with an order confirmation email will be sent to you. You can then forward the gift card email to the recipient.  The recipient will receive a unique gift card code that they can use at checkout.  They will enter the code into the appropriate field at checkout to redeem its value.

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